About Us

Who We Are

FirstBell Holidays is a travel assistance brand operated by AIRTKTSERVICES LLC, an independent company headquartered in Union, New Jersey. We are a standalone travel service provider with no affiliation to, ownership stake in, or endorsement by any airline, hotel chain, or transportation company. Our mission is to provide phone-based travel coordination services to help customers manage their travel plans efficiently and transparently.

Our Legal Business Structure

FirstBell Holidays operates under the legal entity AIRTKTSERVICES LLC, registered in the State of New Jersey. We handle all marketing, advertising, customer coordination, and support services.

When airline ticketing is involved, we partner with Airtktservices llc , a licensed travel agency holding ACN: 84866628. This partner fulfills ticketing and receives airline commissions as appropriate. This structure ensures regulatory compliance and clear separation of roles.

Our physical address is:

• AIRTKTSERVICES LLC
• 1070 Morris Ave Apt 1147
• Union, NJ 07083, United States

What We Do

FirstBell Holidays provides phone-based travel coordination services, including:

• Flight Bookings: Assistance with finding and booking flight options
• Reservations: Help managing existing bookings and reservations
• Flight Changes: Support for modifying travel dates, times, or routes
• Seat Upgrades: Assistance exploring and booking seat upgrade options
• Cancellations: Guidance on cancellation procedures and refund eligibility

We act as an intermediary between you and travel providers (airlines, hotels, etc.), offering convenience and personalized support to simplify your travel arrangements.

How We Are Compensated

FirstBell Holidays generates revenue through agency service fees charged to customers for our coordination and support services. These fees are:

• Always disclosed: You will see the exact fee amount before confirming any booking or service
• Separate from airline costs: Our fee is distinct from airline fares, taxes, and fuel surcharges
• Non-refundable: Once our service has been rendered, agency fees cannot be refunded, though you may be eligible for refunds from airlines under applicable policies
• Transparent: We break down all costs clearly so you understand what you are paying for

What We Are NOT

We are a customer service intermediary only. We do not:

• Set airline fares or policies
• Operate flights or transportation
• Handle baggage, seating, or onboard services
• Make customer service decisions on behalf of airlines
• Override airline policies or guarantee specific outcomes

Our Commitment

We are committed to operating transparently and honestly with our customers. All our policies, fees, and limitations are clearly disclosed upfront. If you have questions about our business structure, our relationships, or how we operate, we welcome your inquiry.

Contact FirstBell Holidays